Returns & Exchanges
At TTRacing, we are committed to providing the ultimate seating experience. If you are not completely satisfied with your purchase, you may return your product within 14 days of delivery for a smooth refund or replacement process.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email with your order number and a brief explanation for the return to receive an authorization form.
- 2.Prepare the Package
Carefully disassemble the chair and pack all components back into the original TTRacing packaging to ensure the item is protected during transit.
- 3.Ship to Warehouse
Affix the provided shipping label and drop the package off at your nearest authorized courier point to begin the return journey.
- 4.Inspection and Refund
Once our technicians verify the item's condition at our facility, we will process your refund or dispatch your exchange unit within 5-7 business days.